Rockstar Mischief - London Cabinet Maintenance – Maintenance details

Microservices #1 experiencing major outage

London Cabinet Maintenance

Completed
Scheduled for August 02, 2022 at 11:00 AM – August 04, 2022 at 5:00 AM

Affects

Streaming CDN

Under maintenance from 11:00 AM to 5:00 AM

London, UK (EU-West)

Under maintenance from 11:00 AM to 5:00 AM

Website

Under maintenance from 11:00 AM to 5:00 AM

Homepage API

Under maintenance from 11:00 AM to 5:00 AM

Homepage

Under maintenance from 11:00 AM to 5:00 AM

External Services

Under maintenance from 11:00 AM to 5:00 AM

Updates
  • Completed
    August 04, 2022 at 5:00 AM
    Completed
    August 04, 2022 at 5:00 AM

    Maintenance has completed successfully

  • Update
    August 02, 2022 at 11:00 AM
    In progress
    August 02, 2022 at 11:00 AM

    Maintenance is now in progress

  • In progress
    August 02, 2022 at 11:00 AM
    In progress
    August 02, 2022 at 11:00 AM

    Our provider is performing a full-cabinet maintenance where they are moving all physical servers to a new cabinet in a new caged area of the data centre.

    During this time, the London CDN server and the microservices machine will be unavailable, and as such, this will also affect the Discord bots, website, and more. This will be fairly impactful but server #1 will be unaffected, unlike #2 which might experience chat slowness and more.

    As for the CDN server, traffic that would usually go to London will be redirected to New York (an hour before the machine is pulled) as to minimise the impact of the move.

    This is a rolling process, meaning that our other servers in London will also be affected by this at some point as they move their cabinets across too, including the one that server #2 is running on.

    An ETA that they have provided is 1-2 hours but it could easily take longer than that, so we won't be counting on it.