Rockstar Mischief - Notice history

Microservices #1 experiencing major outage

100.0% uptime

Microservices #1 - Major outage

100.0% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
Jul 2022
Aug 2022

Microservices #2 - Operational

100.0% uptime
Jun 2022 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2022
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Notice history

View current status

Aug 2022

Connectivity issues for Freeroam #2
ResolvedMajor outage5 hours
  • ResolvedUTC

    This issue is now resolved.

  • IdentifiedUTC

    The issue has been found and a fix is being implemented.

  • InvestigatingUTC

    Our provider has acknowledged the connection issues and are looking into a fix.

Server instabilities
ResolvedMajor outage11 hours
  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    The physical machine that our Freeroam #1 server is running on has been experiencing instabilities lately, causing the machine to completely shut down until it can be manually rebooted.

    The suspected cause is degrading hardware, but we've sent in for a full diagnostic check to see if there's anything up with it, just in-case, as well as to prevent unexpected downtime in the future.

    We'll update here on the progress of the diagnostic check which should only take an hour, but we consider this to be mandatory at this point.

    Thank you for your patience :)

AUG2
London Cabinet Maintenance
CompletedMaintenance42 hours
  • CompletedAugust 04, 2022 at 5:00 AMUTC

    Maintenance has completed successfully

  • UpdateAugust 02, 2022 at 11:00 AMUTC

    Maintenance is now in progress

  • In progressAugust 02, 2022 at 11:00 AMUTC

    Our provider is performing a full-cabinet maintenance where they are moving all physical servers to a new cabinet in a new caged area of the data centre.

    During this time, the London CDN server and the microservices machine will be unavailable, and as such, this will also affect the Discord bots, website, and more. This will be fairly impactful but server #1 will be unaffected, unlike #2 which might experience chat slowness and more.

    As for the CDN server, traffic that would usually go to London will be redirected to New York (an hour before the machine is pulled) as to minimise the impact of the move.

    This is a rolling process, meaning that our other servers in London will also be affected by this at some point as they move their cabinets across too, including the one that server #2 is running on.

    An ETA that they have provided is 1-2 hours but it could easily take longer than that, so we won't be counting on it.

Jul 2022

Website - Forums isn't accessible at the moment (automated)
ResolvedMajor outage1 hour 21 minutes
  • ResolvedUTC

    Website - Forums is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Website - Forums cannot be accessed at the moment. This incident was created by an automated monitoring service.

Website - Homepage isn't accessible at the moment (automated)
ResolvedMajor outage1 hour 21 minutes
  • ResolvedUTC

    Website - Homepage is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Website - Homepage cannot be accessed at the moment. This incident was created by an automated monitoring service.

Machine crash for Freeroam #1
ResolvedMajor outage1 hour 14 minutes
  • ResolvedUTC

    This issue is now resolved and the server is back up again :)

  • IdentifiedUTC

    While restarting to apply the new update, the machine became unresponsive - likely caused by an unstable CPU configuration.

    We are waiting for manual intervention by engineers to get the machine back up and running again.

JUL13
CDN Maintenance
CompletedMaintenance30 minutes
  • CompletedJuly 13, 2022 at 12:30 AMUTC

    Maintenance has completed successfully

  • In progressJuly 13, 2022 at 12:00 AMUTC

    Maintenance is now in progress

  • PlannedJuly 13, 2022 at 12:00 AMUTC

    We'll be updating and upgrading nodes in a rolling fashion during this maintenance period. Traffic will be automatically and gracefully moved to other available nodes in the network to prevent downtime.

JUL11
CDN Maintenance
CompletedMaintenance22 minutes
  • CompletedJuly 11, 2022 at 5:35 AMUTC

    Maintenance has been completed successfully :)

  • In progressJuly 11, 2022 at 5:15 AMUTC

    Maintenance is now in progress.

  • PlannedJuly 11, 2022 at 5:12 AMUTC

    Our NA and EU CDN nodes will be undergoing maintenance to enable a CPU instruction set to harden security and improve performance.

    During this time, traffic will be re-routed to Tokyo until the maintenance is complete.

Jun 2022

Network disruption in London
Resolved21 minutes
  • ResolvedUTC

    We just resolved the issue!

  • InvestigatingUTC

    Our provider is having connectivity issues in London at the moment, which is affecting players in the UK and surrounding countries as they route through the location.

    This is already being investigated and we expect it to be resolved shortly.

JUN21
Infrastructure upgrades
CompletedMaintenance10 hours
  • CompletedJune 21, 2022 at 7:00 PMUTC

    Maintenance has completed successfully.

  • UpdateJune 21, 2022 at 5:16 PMUTC

    Our provider has extended the maintenance window by 2 hours with short notice.

  • In progressJune 21, 2022 at 9:00 AMUTC

    Maintenance is now in progress

  • PlannedJune 21, 2022 at 9:00 AMUTC

    Our provider will be performing infrastructure upgrades to the core routing in New York and interruptions are to be expected during this time window.

Website - Forums isn't accessible at the moment (automated)
ResolvedMajor outage5 minutes
  • ResolvedUTC

    Website - Forums is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Website - Forums cannot be accessed at the moment. This incident was created by an automated monitoring service.

Website - Forums isn't accessible at the moment (automated)
ResolvedMajor outage
  • ResolvedUTC

    Website - Forums is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Website - Forums cannot be accessed at the moment. This incident was created by an automated monitoring service.

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